Anonymized example · Healthcare · Healthgrades
Outpatient clinic: Healthgrades volume for a new physician listing
A second-location physician had a Healthgrades profile with two reviews. Patients comparing providers saw an empty page. A 25-review package, visit-shaped and HIPAA-safe, filled the listing.
Started
Unrated / empty
Ended
4.7 visible average
Timeframe
8 weeks
Region
US suburban practice
The situation
Organic patient reviews were slow. The Google listing looked healthier than Healthgrades, and some patients still used Healthgrades from insurance directories.
What the campaign did
- 25-review Healthgrades package. Copy about wait time, staff, and clarity — never a chart or a diagnosis.
- Paced so a new listing did not jump from 2 to 27 on one day.
What moved
The listing showed a 4.7 with enough volume that it no longer looked abandoned next to peers. Clinical claims stayed out of the copy.
Volume went from 2 patient reviews to 28 patient reviews. Names are withheld — this is an industry-shaped example, not a named client testimonial.
FAQ
Yes. New listings need volume. Start at $110 for five; use 25 if you are opening a second location.